葫芦影业

Cloud calling and contact centers

Elevate customer experience and employee engagement

Add cloud calling to your unified communications and contact center platforms to simplify team collaboration, support your mobile workforce, and elevate the customer experience.

voice calls

voice calls

hybrid video meetings

hybrid video meetings

file sharing

file sharing

presence

presence

in-app messaging

in-app messaging

web chat

self-service

self-service

One user interface powers collaboration and service

Voice calls, hybrid video meetings, file sharing, presence, in-app messaging, web chat, SMS, self-service, IVR, virtual agents, AI.

voice calls

voice calls

hybrid video meetings

hybrid video meetings

file sharing

file sharing

presence

presence

in-app messaging

in-app messaging

web chat

self-service

self-service

Improve employee experience
Elevate the customer experience
Reduce hardware and maintenance costs
cloud calling positive employee experience with Poly Voyager headset

Improve employee experience

Hybrid and remote work drive demand for flexible voice solutions with mobile access anytime, anywhere. Cloud calling allows seamless communication across devices and locations no matter where employees work.听

Elevate the customer experience

Cloud-based contact centers are powerful communications hubs that give agents the power to elevate the customer experience from their desktops. A hosted call center enables teams to accommodate customer communication preferences and resolve inquiries quickly.

Reduce hardware and maintenance costs

Migrating to a cloud-calling solution uses fewer on-site servers and other hardware. You can save money with lower on-site operations and maintenance costs.

Support team member helps client with asset inventory management

Voice cloud migration and consulting

Our experienced teams with combined decades of voice engineering experience can integrate calling solutions into your existing UC environment or help you choose the best solutions for your needs.

Asset inventory support personnel monitoring available systems

Voice cloud migration and consulting

Our experienced teams with combined decades of voice engineering experience can integrate calling solutions into your existing UC environment or help you choose the best solutions for your needs.

Expert voice deployment and UC integration

葫芦影业-SPL鈥檚 cloud migration services team will design, deploy, and support any type of calling solution. We鈥檒l also look for ways to save money, including consolidating voice contracts from different vendors.

Legacy systems and cloud-readiness

Not ready to move fully into the cloud? 葫芦影业-SPL can support the voice systems you have in place and help you plan for cloud readiness. We fully support on-premises, cloud-based, and hybrid voice environments.

Vendor-agnostic solutions

葫芦影业-SPL works with the leading cloud calling providers. Our teams are ready to work with your partner of choice or help you decide which provider is right for you. We deliver future-ready solutions designed to accommodate business growth.

Cloud calling licenses and hardware

We are your single source for hardware such as Microsoft Teams Phones, Zoom Phones, headsets, and handsets. We also manage your unified communications licenses, including voice license, upgrades, and renewals.

Cloud calling licenses and hardware

We are your single source for hardware such as Microsoft Teams Phones, Zoom Phones, headsets, and handsets. We also manage your unified communications licenses, including voice license, upgrades, and renewals.

A man wearing Logitech Zone Wireless Headphones

Managed services

Take the burden of day-to-day system management and support off your IT team鈥檚 shoulders. We offer managed services including proactive monitoring and management, comprehensive reporting, and expert maintenance and support options to ensure system reliability.

Flexible subscription plans with voice calling

Unified Communications
as a Service

Caller using Unified Communications as a service

Unified Communications as a Service (UCaaS) delivers your UC platform via a cloud-based subscription program. Adding voice calling to UCaaS powers your hybrid workplace by enabling seamless real-time communication and collaboration among remote and in-office employees, from anywhere at any time.

Contact Center
as a Service

Man and colleagues wearing headset working on call center writing on notepad

Expand cloud-calling to your contact center. CCaaS gives your customer service teams a single cloud-based app to communicate with customers and each other. Subscription plans offer flexibility, predictable costs, and scalability.听

Flexible subscription plans with voice calling

We work with these leading cloud calling providers and more.

Our teams will deploy the voice solution of your choice or help you choose which provider is best for your needs. We work with most voice providers.

We work with these leading cloud calling providers and more.

Our teams will deploy the voice solution of your choice or help you choose which provider is best for your needs. We work with most voice providers.

CISCO Partner logo
Google Workspace logo
Microsoft Teams logo
Zoom logo
Jabra GN logo
logitech logo
Poly - HP logo
Yealink logo
audiocodes logo
8x8 logo
AVAYA logo
Five9 logo
GENESYS logo
NICE CXone logo
RingCentral logo

Contact our voice team to get started today

Contact our voice team to get started today

Contact our voice team to get started today